Terms and Conditions

Dear Guest,

We've made our legal information quick to read, but sadly, it is still boring. Luckily it's the only boring thing about La Vida Libre! By booking your holiday at La Vida Libre, you agree to the terms and conditions listed below. If you do not understand any part of these terms and conditions, which are subject to change, you may contact us for assistance. Please read the following in its entirety for all pertinent legal information relating to La Vida Libre.

Thank you.

JawDropping Homes = the Owner
Guest = the Client

TERMS & CONDITIONS
You must agree to the Terms & Conditions before your reservation is finalized.
You can preview the Terms & Conditions below, download and print from our website.

CHECK-IN/CHECK-OUT TIMES
Check-in time is 3 p.m. and checkout time is 11 a.m. Special arrangements can be made should you desire alternate check-in/check-out times if your flight times are conflicting and there are no other rentals that day.

PAYMENT
A deposit is due at the time of booking to guarantee your reservation. JawDropping Homes reserves the right to hold a damage deposit, either a credit card number or cheque, to cover the cost of any damages to the property due to negligence of the guest. This includes any extra cleaning services required if the property is left in an unreasonable condition. The damage deposit need to be paid together with the second payment. The person whose name is on the reservation is responsible for the actions of all visitors or guests on the premises.

The reservation deposit is appr. 50% of the total rental fee and is due at the time the reservation is booked. The reservation deposit is non-refundable. Bookings confirmation is not valid until the deposit is received. Full payment for the accommodation is due 30 days prior to your arrival. All payments may be made by PayPal or certified cheque. The rental fee for La Vida Libre is figured on a per night basis with a minimum of 4 nights. If a rental is taken for less than four days, the guest will be charged the four-night rate.

If full payment is not received by the due date, the booking may be treated as a cancellation and any deposit paid may be forfeited.

Bookings made within 30 days of your arrival date must be paid in full at the time of booking.

DAMAGE DEPOSIT
A $200.00 damage deposit is required upon payment of the final balance, which will be returned no later than 15 days following the receipt of the phone bill pertaining to your rental period and provided the property has not been damaged or defaced, all keys are left as agreed and unit is left locked. Should the ‘CLIENT' not return, or lose, a set of keys then a replacement charge will be applied, based on $35 USD per key. No linens are lost or damaged, the renter is not evicted by the owner (or representative of the owner), the local law enforcement, the security company employed by Puerto Las Hadas. No broken, damaged items or items are missing from the condo.
Extra charges will be charged when:
- Extra cleaning is required when the condo is left in extraordinarily bad condition. This includes dry cleaning necessitated by spilled food or beverages.
- Unnecessary service calls to repair items like computers, printers, video and audio equipment.
- Any charges for services accrued during the stay that is not included in the rate.

If it is necessary to use your security deposit, we will charge your credit card or cash the check and refund any unused portion when the work or charges have been completed. You will be notified of the charges in writing.

Your rental price does not include:
1. Holiday insurance
2. The cost of travel to and from the property
3. Rentals (for example: rental car, diving gear, etc.)
4. Room supplement for reduced occupancy

RATE CHANGES
Rates subject to change without notice.

FALSIFIED RESERVATIONS
Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check-in.

NO DAILY MAID SERVICE
While linens and bath towels are included in the unit, daily maid service is NOT included in the rental rate.

TOWELS
We suggest you bring beach towels. We do not permit towels or linens to be taken from the unit. You're only allowed the white Las Hadas towels for use at the swimming pool which you can rent at the administration office for appr. $ 1.50 US per towel.

CANCELLATION POLICY
Cancellations made more than 30 days prior to arrival can be re-booked any time for a period of 12 months from the arrival date of the original reservation with no penalty. Your deposit will be transferred to the new reservation. No refund will be given.

If you wish to change any details of your booking you must inform us as soon as possible and confirm the details in writing (an acknowledged e-mail is sufficient). We cannot guarantee that it will be possible to change dates effort to accommodate your changes.

If you or a member of your group is unable to travel you may transfer that place to another person provided we have 14 days notice and that the substitute member satisfies these booking conditions.

Property Owner (or representative of the owner) reserve the right to refuse admittance if the number of persons arriving exceeds the maximum sleeping places. We can accommodate a maximum of four (4) people (2 adults with 2 children) in the condo.

Early departure does not warrant any refund of rent or deposit.

LIABILITY
JawDropping Homes liability:
We regret that we cannot accept liability or offer any compensation if we are forced to cancel, curtail or in any way change your holiday dates or if the performance or prompt performance of our contractual obligations is prevented or affected by circumstances amounting to ‘force majeure’. Such circumstances shall include, but are not limited to, war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, technical or administrative problems with transport, closure of airports, adverse weather conditions, acts of Governments, political unrest, theft, epidemics quarantine, medical or customs regulations, breakdowns with machinery and equipment, temporary defect or stoppages in supply of public services to the property, water shortages and similar events or any other occurrences beyond our control and could not have been avoided even with all due care.

We accept responsibility for ensuring that the accommodation, which you book with us, is supplied as described and that the services offered reach a reasonable standard. In the case of loss and/or damage to personal possessions (including money), injury, illness or death we have no liability as you are assumed to have taken out the appropriate insurance cover before traveling. We carry appropriate liability insurance for the operation of our business and cannot be held responsible for any accidents, break in’s or theft within the property during your stay.

The owner or representative shall not be liable for any water or electrical cuts, defects in or the breakdown of any equipment or appliances in the property, but shall on receipt of notice from the ‘CLIENT' , endeavor to repair or replace any such item within a reasonable time and the ‘CLIENT' shall not be entitled to any compensation thereof.

The owner or representative shall not in any way be liable for the occasional appearance of insects, vermin or other rodents or animals but will make every reasonable endeavor to eradicate the same when notified of their presence by the ‘CLIENT'.

The owner or representative shall not be in any way responsible for any noise or disturbance originating beyond the boundaries of the property.

The names of all occupants of the rental property must be given by the ‘CLIENT' at the time of booking. No person, other than those whose details are included on the booking form, shall occupy the property at any time unless agreed in writing by the owner. We will not rent to students or persons under 23 years of age unless accompanied by an adult, guardian or parent.

CLIENT LIABILITY
We shall be entitled to recover from the client the cost (estimated if not precisely known) of any damage caused by the client.

The client undertakes to behave in such a manner as to not cause distress, damage, danger or injury to others and to behave in such a manner so as not to spoil the enjoyment of other guests. The stay of any client in breach of this clause shall be terminated forthwith and we shall have no further contractual obligations towards him. As such, the breach of this clause by any one client may cause us to demand immediate vacating of the accommodation by every client on the booking form. Unlawful activities, boisterous or rowdy behavior will not be tolerated.

Please make sure you have adequate holiday insurance for cancellation, accidents, hospitalization, sickness and health and return of yourselves and vehicle/vehicles to your home address prior to departure, for all the party`s personal belongings, public liability etc.

COMPLAINTS
Should a problem arise during your holiday please inform the property manager or front-desk as soon as possible. We will make every effort to amend the problem. We are sorry that complaints made after your departure will usually be difficult or impossible to rectify.

NO SMOKING
La Vida Libre is a NON-SMOKING unit.

PETS
There are no pets allowed.

TELEPHONE AND INTERNET USAGE
La Vida Libre has individual phone usage. Local calls are free and long distance calls will be taken from your damage deposit. Internet access is available in condo 'La Vida Libre' as well as at the Ciber Cafe in Puerto Las Hadas.

Thank you for reading our Terms & Conditions. If you agree please continue with your booking.
We sincerely hope you enjoy your stay at La Vida Libre and we wish you a great holiday.


the JawDropping Homes Team